Join us for a webinar on Oct 10 to learn how Bidgely is "Empowering Utilities with GenAI:
A Guide to Enhanced CX and Grid Management". Register here.
DistribuTECH International is coming February 26-29, 2024 coming to Orlando, FL, and is one of the industry’s largest gatherings for exchanging ideas about the grid of the future. Be sure to connect with our team while you’re there!
Program Sessions
EV TRACK
Feb 27 | 1:50 – 2:20pm
Room W209
EV Managed Charging:
How PSEG LI and NV Energy are Using Analytics, Telematics, and TOU Rates to Drive Customer-Centric EV Solutions
Bidgely is proud to be part of the Net Zero Alliance. Catch us at Booth 2457 for daily theater presentations (11AM and 3PM), or to connect with our team. Please join us for a Happy Hour at our Booth on Wednesday at 4PM.
For select prescheduled meetings and demos, come to our meeting room: MR-3589.
Demos + Meetings
Demos + Meetings
Meet with the Bidgely Team! Book a meeting with us in advance — we’ll be available in MR-6240 for demos, consultations, meetings and more.
EV Managed Charging:
How PSEG LI and NV Energy are Using Analytics, Telematics, and TOU Rates to
Drive Customer-Centric EV Solutions
EV TRACK | TUESDAY, FEBRUARY 27, 1:50 – 2:20pm | Rm W209
EV TRACK
TUESDAY, FEBRUARY 27, 1:50 – 2:20pm
Rm W209
Brian Kurtz
Manager of Special Projects & U2.0 PMO
Nayan Parikh
Technology Group Product Manager
Adam Grant
Director, Electrification & Energy Services
Maria Kretzing
GM, Electric Vehicles and Analytics
Building an enduring, effective, and scalable EV management strategy requires a delicate balance of maintaining engaged customers, without burdening or overwhelming them. Leveraging analytics to understand customers and provide thoughtful programs and insight offers value to the customer, while benefiting the grid. In this session, hear from PSEG LI and NV Energy as they share best practices and learnings for designing AI-driven programs to coach customers and optimize managed charging.
Harnessing Data for Engaged Customers and a Resilient Grid
DATA ANALYTICS TRACK | TUESDAY, FEBRUARY 27, 2:40 – 3:10pm | Rm W304A
DATA ANALYTICS TRACK
TUESDAY, FEBRUARY 27, 2:40 – 3:10pm
Rm W304A
Andrea Nuesser
Director, Customer Strategy & Experience
Maria Kretzing
GM, Electric Vehicles and Analytics
How should utilities be thinking about AI? While many see the potential, embracing an AI-driven solution can feel overwhelming to those trying to find where to start. In this session, hear from experts at Hydro One and Bidgely as they share how utilities are using AI to achieve key use cases such as customer engagement, load shift, and grid optimization. Further, learn what the next wave of AI and GPT means for the utility of the (near) future.
CUSTOMER ENGAGEMENT
WEDNESDAY, FEBRUARY 28, 10:05 – 10:35am
Rm W304EF
Andrew Barrington
Products and Services Manager
Denise Taylor
Director, Customer Care & Experience
Abhay Gupta
CEO
In an increasingly dynamic energy landscape, fostering engaged customers is critical for achieving a resilient grid. This responsibility is pushing customer experience (CX) leaders to think boldly and embrace new strategies for engaging customers, including the use of advanced data analytics. Hear insights from Avista and Tuscon Electric Power (TEP) on the evolution of CX and the fundamental role of AI in transforming the customer relationship and upleveling Home Energy Management, TOU Rates, and EV strategies.
Join this dynamic session to demystify Artificial Intelligence’s role in utilities and understand its practical significance. Navigate through AI basics and its relevance in the utility industry, separating hype from genuine application. Engage in interactive exercises focused on identifying fitting use cases and performing vulnerability analyses. Led by AI specialists from Bidgely and SEPA, this session equips you with actionable implementation strategies, evaluation frameworks, and risk-management techniques tailored for utility professionals.
Shriram Ramanathan
Chief of Staff and AI Evangelist
Ann Collier
Senior Manager, Emerging Technologies
Designing Cost-Effective & Scalable Rate Engagement and EV Load Management Programs
MONDAY, FEBRUARY 26, 1:00 – 5:00pm | Rm W208C
In today’s rapidly changing landscape, transitioning an EV strategy from conception to reality might feel daunting. However, echoing Winston Churchill’s timeless wisdom, ‘Plans are of little importance, but planning is essential.’ In this workshop, our experts from EEI (Edison Electric Institute) and Bidgely, explain the pivotal phases of crafting a successful EV program designed to flex and grow alongside the evolving grid. Participants will engage in a hands-on simulation, guiding them through the entire process from program design, to regulatory filing and funding capture, to implementation. Tailored specifically for EV program managers, analysts, rate designers, and utility professionals preparing for upcoming EV initiatives.
Headed to the SECC Consumer Symposium? Be sure to connect with our team and hear from Pauline Marcou alongside PSEG- Long Island and GridX in the session: Counting on Consumers with TOU.