News & Press

SUNNYVALE, Calif. – (BUSINESS WIRE) – Bidgely, a leading energy analytics SaaS provider serving utility customers, will be recognized as an Energy Innovation Pioneer‚ for its role in transforming the energy future at the 2015 IHS Energy CERAWeek, held in Houston, Texas, April 20th-24th. Joining the elite group of distinguished speakers at the event, Bidgely ...

SUNNYVALE, Calif.–(BUSINESS WIRE)-Bidgely, a leading energy analytics SaaS provider serving utility customers, today announced study results showing that select participants of a PG&E customer pilot group achieved up to 7.7 percent energy savings with Stream My Data, its real-time energy monitoring service.

SUNNYVALE, Calif. & CHICAGO–(BUSINESS WIRE)–Bidgely, a leading energy analytics SaaS provider serving utility customers, and Chicago-based electric utility Commonwealth Edison (ComEd), today announced they are launching a pilot to test Bidgely’s new HomeBeat Energy Monitor and Web & Mobile engagement solution with ComEd customers. ComEd is the first utility to offer this technology to customers, ...

SUNNYVALE, Calif.–(BUSINESS WIRE)–Bidgely, a leading energy analytics SaaS provider serving utility customers, today introduced a suite of products that transform utilities’ big data into powerful insights to drive long-term customer engagement and energy savings. The new additions to the HomeBeat product line include an updated web and mobile app to track energy use, a low-cost ...

SUNNYVALE, Calif. & LONDON, Ontario–(BUSINESS WIRE)–Third paragraph of the release should read: The project utilizes the Green Button Connect standard implemented by London Hydro for their My London Hydro portal and explores making real-time energy data available to select London Hydro customers.

Gupta explained how Bidgely teams with utilities to build relationships with their customers using artificial intelligence that analyzes what appliances are being used when and even whether the customer has purchased an EV, for example. This lets the utility know who to offer special rates and rebates to and opens a world of value ...

There are lots of benefits to having a customer become an advocate of your business.  However, the question is: What turns them into a fan in the first place?

The Customer Experience (CX) landscape is constantly evolving.  With the explosion of the Internet, social media and mobile technology, customers have come to expect the best CX in every brand interaction.

While the technology is still in its early stages, AI has the potential to revolutionize how we produce, consume and transmit energy; simply put, AI is on its way to becoming the brain of the grid.

Customer care is constantly evolving.  In a world of instant gratification, largely thanks to Netflix and Amazon, it is no surprise that utilities must reinvent themselves.