Increased market volatility, tighter margins, increasing demand, and growing regulatory pressures are making it difficult for European energy retailers to stay competitive and resilient. Competing on price alone is no longer viable — customers expect personalised support, smarter tariffs, and seamless service experiences.
Join us for a live discussion on September 11 to learn how EU energy retailers can harness granular behind-the-meter data and AI to create truly individualised customer journeys that increase enrollment in energy programs, reduce churn and unlock new revenue streams.
You'll learn how to:
- Boost tariff participation through TOU journeys
See how whole-home and EV-TOU journeys drive enrollment and encourage load shifting — ensuring customers get the most value from innovative tariffs while lowering system costs. - Equip call centres with high bill analysis
Learn how appliance-level insights empower CSRs to quickly explain bill changes, resolve disputes, and recommend personalised actions — reducing call times and increasing customer confidence. - Harness GenAI for customer engagement
Explore how GenAI assistants make energy insights instantly accessible to both customers and CSRs, improving self-service, reducing service costs, and elevating the overall customer experience. - Deliver personalisation at scale with true disaggregation
Understand how Bidgely’s patented technology segments customers by behaviours such as EV ownership or solar adoption — creating journeys that reduce churn and build long-term loyalty. - Future-proof your AMI investments
See how utilities can capture more value from existing AMI data, by using AI-driven insights to personalise engagement, strengthen trust, and innovate faster.
Join us to learn how European energy retailers are turning today’s interconnected challenges—market volatility, climate-driven demand spikes, and regulatory pressure—into opportunities for resilience, customer trust, and revenue growth with Bidgely’s innovative UtilityAI™ solutions.
